• 30284
• 26

Exchange of confidential information in chat or ticket

• 45599
• 34

SMS Chat. Supporting customers who like to text.

• 28021
• 58

Right-to-left language support

• 28264
• 29

Importing Canned and Knowledge base content from other systems

• 33680
• 40

Mail Profile Setup - Email "From" address setup

• 35328
• 39

Recommended LiveHelpNow chat settings for HIPAA, PCI compliance

• 26857
• 57

Dynamic Department Routing

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• 28

How to Setup Visitor Automations

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Managing Agent View Access

• 27419
• 57

Department Isolation

• 34399
• 28

How to setup live chat queuing for call centers

• 40094
• 60

"Live chat is currently unavailable" message

• 32123
• 57

How to send visitors their chat transcript by email and include a survey

• 41841
• 63

How to export chat transcripts for your records

• 25410
• 68

Email Transcripts

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• 67

Chat Session Timeout

• 36702
• 58
• 0

How to Setup a Post Chat or Ticket Survey

• 34116
• 28

Chat, Ticket, Call tagging explained