Articles

• 29495
• 59

Live Chat auto invitations do not appear when testing

• 14621
• 0

Windows App (Alerter) is showing "Connecting to notifications" message

• 22845
• 60

Hiding embedded widget when all agents are offline

• 25710
• 57

How to fix audio notifications for LiveHelpNow Windows App

• 23573
• 57

LiveHelpNow Windows App MSI installer fails with error 2503 and 2502

• 224241
• 72

Time Duration in Excel

• 25176
• 26

This installation package could not be opened

• 33001
• 58

The installer was interrupted before LiveHelpNow could be installed. You need to restart the installer to try again.

• 88882
• 30

Error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor"

• 24371
• 58

There is a problem with this Windows installer package. A DLL required for this install to complete could not be run.

• 24751
• 57

Why is there a message when installing the Alerter that says: "Object already exists"?

• 95545
• 131

Viewing Exported CSV files containing Arabic characters

• 41639
• 28

Using traceroute to diagnose network routing issues

• 42413
• 60

"Live chat is currently unavailable" message

• 27572
• 58

Published knowledge base articles display incorrectly

• 25434
• 57

Hardware Firewall SonicWall Issues

• 29100
• 72
• 0

Troubleshooting live chat button status

• 27470
• 59
• 0

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