• 26344
• 59

Live Chat auto invitations do not appear when testing

• 5234
• 0

Troubleshooting Android App notifications

• 11068
• 0

Windows App (Alerter) is showing "Connecting to notifications" message

• 19392
• 60

Hiding embedded widget when all agents are offline

• 22345
• 57

How to fix audio notifications for LiveHelpNow Windows App

• 20107
• 57

LiveHelpNow Windows App MSI installer fails with error 2503 and 2502

• 198623
• 72

Time Duration in Excel

• 21883
• 26

This installation package could not be opened

• 29299
• 58

The installer was interrupted before LiveHelpNow could be installed. You need to restart the installer to try again.

• 79910
• 30

Error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor"

• 20370
• 58

There is a problem with this Windows installer package. A DLL required for this install to complete could not be run.

• 21141
• 57

Why is there a message when installing the Alerter that says: "Object already exists"?

• 89946
• 131

Viewing Exported CSV files containing Arabic characters

• 33958
• 28

Using traceroute to diagnose network routing issues

• 35922
• 60

"Live chat is currently unavailable" message

• 23951
• 58

Published knowledge base articles display incorrectly

• 22251
• 57

Hardware Firewall SonicWall Issues

• 25091
• 70
• 0

Troubleshooting live chat button status