• 26635
• 59

Live Chat auto invitations do not appear when testing

• 5633
• 0

Troubleshooting Android App notifications

• 11380
• 0

Windows App (Alerter) is showing "Connecting to notifications" message

• 19695
• 60

Hiding embedded widget when all agents are offline

• 22640
• 57

How to fix audio notifications for LiveHelpNow Windows App

• 20438
• 57

LiveHelpNow Windows App MSI installer fails with error 2503 and 2502

• 200222
• 72

Time Duration in Excel

• 22177
• 26

This installation package could not be opened

• 29615
• 58

The installer was interrupted before LiveHelpNow could be installed. You need to restart the installer to try again.

• 80381
• 30

Error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor"

• 20670
• 58

There is a problem with this Windows installer package. A DLL required for this install to complete could not be run.

• 21442
• 57

Why is there a message when installing the Alerter that says: "Object already exists"?

• 90413
• 131

Viewing Exported CSV files containing Arabic characters

• 34449
• 28

Using traceroute to diagnose network routing issues

• 36460
• 60

"Live chat is currently unavailable" message

• 24269
• 58

Published knowledge base articles display incorrectly

• 22528
• 57

Hardware Firewall SonicWall Issues

• 25434
• 70
• 0

Troubleshooting live chat button status