Articles

• 35621
• 57

Integration with other CRM systems

• 50688
• 29

Custom information feed

• 43865
• 34

Why LiveHelpNow Help Desk Software is Different

• 38015
• 57

LiveHelpNow proprietary Whisper Technology

• 30643
• 58

Visitor Tracking

• 35479
• 59

Can I place chat buttons on more than one site/domain?

• 33066
• 59

Is there a limit to the number of chats I can have each month?

• 6162
• 1
• 0

Updating Offline Settings - holidays and vacations

• 9496
• 0

Occupancy and Utilization Report

• 19337
• 247

Analyze Campaign Data (UTMs) in relation to number of page views, chat sessions and conversions.

• 18598
• 2

KPI Dashboards Set-Up

• 29743
• 59

SMS Chat with landline phone. Under the hood

• 48305
• 34

SMS Chat. Supporting customers who like to text.

• 224241
• 72

Time Duration in Excel

• 28080
• 58

Outsource customer service to a BPO

• 35657
• 40

Mail Profile Setup - Email "From" address setup

• 28043
• 62

Sentiment Analysis

• 33516
• 27

Agents explained