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General Questions

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Billing and Pricing2 Articles

Services and Features30 Articles

Security and Privacy9 Articles

RFQ / RFP questions1 Articles

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How many web agents does my site require?

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Can my agents handle multiple chats at a time?

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Why LiveHelpNow Help Desk Software is Different

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Is there a limit to the number of chats I can have each month?

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Chatting with multiple customers at the same time

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I have multiple web sites I would like to support. Is this possible with LiveHelpNow ?

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Updating Offline Settings - holidays and vacations

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SMS 10DLC Registration Process

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Hue AI: Enhancing Customer Support with Chatbot and Agent Assist

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ChatGPT tools in LiveHelpNow

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Live Chat in California, Florida and other states

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Occupancy and Utilization Report

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KPI Dashboards Set-Up

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Time Duration in Excel

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Sentiment Analysis

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Agents explained

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Adding Watchers to Tickets

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