• 33554
• 57

LiveHelpNow proprietary Whisper Technology

• 39477
• 61

How to Search Chat History

• 33851
• 59

How do I view the Browsing History for a visitor?

• 37005
• 62

Chatting with multiple customers at the same time

• 5887
• 0

Agent workspace: Ticket Workflow

• 6092
• 0

Occupancy and Utilization Report

• 8248
• 0

Creating and administering Live Help Bot

• 11307
• 2

Abandoned live chat requests. Causes and solutions.

• 11951
• 0

Changing customer provided chat information

• 203785
• 72

Time Duration in Excel

• 25160
• 58

Outsource customer service to a BPO

• 30873
• 29

Adding Watchers to Tickets

• 28021
• 57

How to view closed tickets

• 33487
• 64

How to Generate Reports On-Demand

• 35409
• 60

How to add canned messages

• 33448
• 59

Using the LiveHelpNow Real-Time Language Translator

• 31887
• 82

Callbacks Workflow

• 26673
• 61

Email-Ticket Workflow