Articles

• 38015
• 57

LiveHelpNow proprietary Whisper Technology

• 44726
• 61

How to Search Chat History

• 36899
• 59

How do I view the Browsing History for a visitor?

• 41904
• 62

Chatting with multiple customers at the same time

• 11815
• 0

Agent workspace: Ticket Workflow

• 9496
• 0

Occupancy and Utilization Report

• 12174
• 0

Creating and administering Live Help Bot

• 15478
• 2

Abandoned live chat requests. Causes and solutions.

• 14578
• 0

Changing customer provided chat information

• 224241
• 72

Time Duration in Excel

• 28081
• 58

Outsource customer service to a BPO

• 35329
• 29

Adding Watchers to Tickets

• 36295
• 57

How to view closed tickets

• 37510
• 64

How to Generate Reports On-Demand

• 39304
• 60

How to add canned messages

• 37235
• 59

Using the LiveHelpNow Real-Time Language Translator

• 35351
• 82

Callbacks Workflow

• 26673
• 61

Email-Ticket Workflow